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Jason Brumback: The Entrepreneur Who’s Streamlining Behavioral Healthcare Workflow with Navix Health Inc.

Jason Brumback is disrupting the addiction and mental health treatment industry.

Working in this profession has given him some powerful insight—there is no fully-integrated, customizable and user-friendly software application available for operating behavioral health facilities and private practices. Seeing the need firsthand, Jason set out to create a solution that supercharges operations, enhances employee engagement, improves client outcomes and boosts profitability.

Jason developed Navix Health, a facility and practice management software for addiction and mental health treatment.

Navix Health is driven by Navix Hub™, a unified software platform that combines NavixAI (artificial intelligence); CRM (customer relationship management); EMR (electronic medical records); and RCM (revenue cycle management).

“I was frustrated with all the current products out there—none of them solved my problem,” Jason said. “I started talking to people around the country in the industry about their frustrations with the current products. As I was doing more research I realized how compartmentalized every department is in one facility. Many departments still used excel spreadsheets to track data because it was easier than navigating the provided software.”

All of this research brought Jason to a solution.

“I saw there needs to be an ecosystem built for facility management software,” he said. “I refer a lot to Google—they built their own ecosystem where you can be working on Google products all day and not have to use any other software. I wanted to build that ecosystem for the behavioral health industry, for the providers and business owners.”

Added Jason, “I’m trying to go bigger than just a piece of software. I’m trying to create a piece of software that helps our industry move forward with better outcomes, less employee burnout and greater efficiency.”

He believes the timing is right for this product because of the possibilities being presented by AI.

“What is incredible is what’s happened with AI,” he said. “Here we are building this whole infrastructure of software, and now we get to overlay AI with that. When it comes to technology and innovation, the tools to run an effective program or treatment (meant to change lives and heal families) have been sub par. We are providing the technology of the future that will power-drive processes, operations and documentation. It’s going to be jaw-dropping.”

Jason’s path through the behavioral health industry is compelling.

He worked in his family’s commercial real estate and construction business, then branched out on his own, into buying and developing properties.

“And then,” he said, “ through some personal struggles, I moved to California and entered the behavioral health world as I was rebuilding my life.”

Jason wanted to impact people, so after starting his own journey in recovery, he became a counselor at a treatment center, using what he had learned to help others.

“Through that experience, I saw what was working,” he said, “and I also saw a lot of problems with how the organization was running and the impact it had on staff and therefore the clients.”

Jason was inspired. So with $1,000 of his own money and $10,000 borrowed from his girlfriend and future wife, he started, from scratch, his own behavioral health company. He went on to run another four companies.

Regarding the software he has developed, Jason is excited.

“Extremely excited,” he said.

Jason draws a clear distinction between Navix and behavioral health software platforms currently on the market for providers—the individuals and organizations doing the hard work of being with individuals in their darkest times. He described the current software platforms as “rigid and unwieldy ‘electronic file cabinets’ that constrain optimal workflow and are cumbersome for implementation and use.”

He added, “They are often seen as ‘necessary evils’ in the facility setting that fail to serve and support both practitioners and the treatment infrastructure as they should.”

Navix addresses this problem by:

  • Reducing the time for platform implementation and training from weeks to days.
  • Enabling effortless adaptability to any clinical workflow.
  • Managing access to features and functions effectively, quickly and efficiently at a detailed level.
  • Eliminating the need for a ‘permissions matrix’ for user roles, which constrains flexibility and adaptability.
  • Implementing a full-system app for ease of documentation for clinical, admissions and business development.

“Our product streamlines workflow using one piece of software instead of using five different pieces of software,” Jason said. “It cuts documentation time in half with AI tools specifically made for providers; and is intuitive and easy to learn compared to our competitors. Working with people who are struggling with mental health and addiction is hard enough. The software and infrastructure should support the providers, not make their job more difficult.”

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